"Personal Data" means data, whether true or not, about an individual from which an individual can be identified, or from such data and other information that an organization has or has accessibility. Common examples of personal data may include name, national identification number and contact information.
Purpose of data collection, use and disclosure
We may collect, use, disclose and/or process your personal data for one or more of the following purposes (“Purposes”):
Orders: to handle issues related to your order;
Register to become a member of Veganizta Vietnam: to take full advantage of our services, customers may choose to share your information with us by registering for membership, including our programs. loyalty program (if any) or bonus programs associated with your account (if any);
Customer Service: including responses to your requests, complaints and feedback;
Personalization: We may aggregate the collected data to have a more complete view of a consumer and thereby enable us to serve better with stronger personalization in all aspects , including but not limited to:
- Improve and personalize your e-commerce experience veganizta.com.vn
- Improve facilities and services, tailor them to personalized needs and come up with new service ideas
- Serve you with referrals and advertisements tailored to your interests
Security: for the purposes of preventing customer user account destruction or customer tampering or preventing commercial fraud and reducing credit risk.
As required by law: depending on the provisions of the law from time to time, we may collect, store and provide at the request of competent state agencies.
We collect your personal information when:
You directly provide us with personal information that is mainly done on the e-commerce website veganizta.com.vn including:
- Full name;
- Phone number;
Customer's personal information will be stored until the customer has a request to cancel or the customer manually logs in and cancels. In all cases, customer's personal information will be kept confidential on the server of veganizta.com.vn
Do not share customer personal information
We will not provide your personal information to any third parties, except for some necessary activities below:
Third parties to whom we disclose information for one of the Purposes and such third parties will in turn collect and process your personal data for one or more Purposes.
Contractors, agents, service providers and other third parties we hire to support or supplement our business. These parties include, but are not limited to, those who provide administrative or other services to us such as postal companies, telecommunications companies, information technology companies, e-commerce operations, and data centers
Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
Business transfer (if any): in the event of a merger or consolidation with another company in whole or in part, the buyer will have the right to access the information stored and maintained by us, including information personal message.
We always strive to keep our customers' personal information safe, we have been implementing many safety measures, including:
Ensuring safety in the operational environment: we store our customers' personal information in a secure operating environment and are accessible only to employees, representatives and service providers on an as-needed basis know. We comply with industry standards and laws in the privacy of customers' personal information.
In the event the information server is attacked by a hacker, leading to the loss of customer personal data, we will be responsible for reporting the case to the authorities for timely investigation and handling and notify the customer.
Payment information: confidential according to industry transfer standards. Click here to see details.
You have the right to provide us with personal information and may withdraw your consent to the collection, use and/or disclosure of your personal data that we hold or control by Send us an email at Contact Us. However, your withdrawal of consent may mean that we will no longer be able to provide the Services to you, and we may need to terminate your current relationship and/or contract with us.
Customers have the right to self-check, update and adjust their personal information by logging in to their account and correcting personal information or asking us to do this.
All the process of accessing your personal account, requesting services or leaving feedback on related issues on the e-commerce website veganizta.com.vn is completely free. We reserve the right to charge you a reasonable fee for processing and processing your request to access personal data. If we do charge a fee, we will provide you with a written fee estimate. Please note that we are not obligated to respond to or process your access request unless you have agreed to pay the fee.
Customers will also receive information about us, products, promotions, news or related business partners. If the Customer refuses to receive the information, please click on the link to opt out of receiving the email. Within 07 days from the date of accepting the Customer's request, we will stop sending emails to the Customer. If the request made by the Customer is not clear, we will actively contact.
We reserve the right to refuse to correct your personal data in accordance with the provisions of the law on the protection of the confidentiality of personal information, where such laws require and/or permit an organization to refuse to correct the correction. personal data in such cases.
Without affecting any of Veganizta's rights and obligations specified in applicable legal documents, agreements or regulations, Veganizta has the following rights:
Not responsible for any liability related to the customer disclosing passwords to unrelated people, providing any payment information to others via email or internet or otherwise.
There are the right to delete all or any part of customer information if it is not reasonable to keep it.
Use your information for market survey but this information will be hidden and used for statistical purposes only.
Not responsible for any liability for loss of password if it is not Veganizta's fault.
Other right as prescribed by law
We will not collect any personal information from children without parental consent. Customers can only use our services when they are at least 18 years old.
Parents should note that there are parental controls available online to limit the ability of a Customer's children to provide their online information without their permission of parents.
If you have any questions or concerns about this Policy or our practice of collecting and managing personal information, please contact us by:
Hotline: 096 983 5480
Please book a table in advance for the best dining experience at Veganizta