Privacy Policy

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Thank you for choosing to shop at Veganizta Vietnam. We hope you will have the best experience when shopping at Veganizta. Here, we always ensure your privacy by implementing privacy policies ("Privacy Policy" or "Policy"). You can use the following information to understand the processes we take to keep customer information secure.


"Personal Data" means data, whether true or not, about an individual from which an individual can be identified, or from such data and other information that an organization has or has accessibility. Common examples of personal data may include name, national identification number and contact information.

By using the Services, registering for an account with us, or accessing the Website, you acknowledge and agree that you accept the methods, requirements, and/or policies described in the Privacy Policy. privacy, and you hereby consent to our collection, use, disclosure and/or processing of your personal data as described herein. IF YOU DO NOT AGREE TO THE PERMIT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR SITE. If we change our Privacy Policy, we will post those changes or the revised Privacy Policy on the Website.

Purpose of data collection, use and disclosure

We may collect, use, disclose and/or process your personal data for one or more of the following purposes (“Purposes”):

Orders: to handle issues related to your order;

Register to become a member of Veganizta Vietnam: to take full advantage of our services, customers may choose to share your information with us by registering for membership, including our programs. loyalty program (if any) or bonus programs associated with your account (if any);

Customer Service: including responses to your requests, complaints and feedback;

Personalization: We may aggregate the collected data to have a more complete view of a consumer and thereby enable us to serve better with stronger personalization in all aspects , including but not limited to:

- Improve and personalize your e-commerce experience

- Improve facilities and services, tailor them to personalized needs and come up with new service ideas

- Serve you with referrals and advertisements tailored to your interests

Security: for the purposes of preventing customer user account destruction or customer tampering or preventing commercial fraud and reducing credit risk.

As required by law: depending on the provisions of the law from time to time, we may collect, store and provide at the request of competent state agencies.

Scope of collection

We collect your personal information when:

You directly provide us with personal information that is mainly done on the e-commerce website including:

- Full name;

- email;

- Phone number;

- Address;

We use cookies from Google Analytics or another third party (such as DoubleClick) and other tracking technology for data collection, optimization, and use for service-based improvement purposes. the number of times the customer's previous visits or when you interact on the e-commerce site

From other legitimate sources

We may collect personal information from other legitimate sources. If you use our services through a social network (Facebook, Instagram, ...) or if you agree to link your Veganizta account to a social network account, your personal information from such social network will be collected to serve the terms of use and privacy of e-commerce website For example, facebook may share with us your friends list, date of birth, information about you or your friends, to help us set up your account, provide services to you and Find other potential customers you know. We may receive this information during your use of the service.

Storage time

Customer's personal information will be stored until the customer has a request to cancel or the customer manually logs in and cancels. In all cases, customer's personal information will be kept confidential on the server of

Do not share customer personal information

We will not provide your personal information to any third parties, except for some necessary activities below:

Third parties to whom we disclose information for one of the Purposes and such third parties will in turn collect and process your personal data for one or more Purposes.

Contractors, agents, service providers and other third parties we hire to support or supplement our business. These parties include, but are not limited to, those who provide administrative or other services to us such as postal companies, telecommunications companies, information technology companies, e-commerce operations, and data centers

Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.

Business transfer (if any): in the event of a merger or consolidation with another company in whole or in part, the buyer will have the right to access the information stored and maintained by us, including information personal message.

Data security

We always strive to keep our customers' personal information safe, we have been implementing many safety measures, including:

Ensuring safety in the operational environment: we store our customers' personal information in a secure operating environment and are accessible only to employees, representatives and service providers on an as-needed basis know. We comply with industry standards and laws in the privacy of customers' personal information.

In the event the information server is attacked by a hacker, leading to the loss of customer personal data, we will be responsible for reporting the case to the authorities for timely investigation and handling and notify the customer.

Payment information: confidential according to industry transfer standards. Click here to see details.

Customer's right

You have the right to provide us with personal information and may withdraw your consent to the collection, use and/or disclosure of your personal data that we hold or control by Send us an email at Contact Us. However, your withdrawal of consent may mean that we will no longer be able to provide the Services to you, and we may need to terminate your current relationship and/or contract with us.

Customers have the right to self-check, update and adjust their personal information by logging in to their account and correcting personal information or asking us to do this.

All the process of accessing your personal account, requesting services or leaving feedback on related issues on the e-commerce website is completely free. We reserve the right to charge you a reasonable fee for processing and processing your request to access personal data. If we do charge a fee, we will provide you with a written fee estimate. Please note that we are not obligated to respond to or process your access request unless you have agreed to pay the fee.

Customers will also receive information about us, products, promotions, news or related business partners. If the Customer refuses to receive the information, please click on the link to opt out of receiving the email. Within 07 days from the date of accepting the Customer's request, we will stop sending emails to the Customer. If the request made by the Customer is not clear, we will actively contact.

We reserve the right to refuse to correct your personal data in accordance with the provisions of the law on the protection of the confidentiality of personal information, where such laws require and/or permit an organization to refuse to correct the correction. personal data in such cases.

Veganizta's right

Without affecting any of Veganizta's rights and obligations specified in applicable legal documents, agreements or regulations, Veganizta has the following rights:

Not responsible for any liability related to the customer disclosing passwords to unrelated people, providing any payment information to others via email or internet or otherwise.

There are the right to delete all or any part of customer information if it is not reasonable to keep it.

Use your information for market survey but this information will be hidden and used for statistical purposes only.

Not responsible for any liability for loss of password if it is not Veganizta's fault.

Other right as prescribed by law

Child control

We will not collect any personal information from children without parental consent. Customers can only use our services when they are at least 18 years old.

Parents should note that there are parental controls available online to limit the ability of a Customer's children to provide their online information without their permission of parents.

Contact information

If you have any questions or concerns about this Policy or our practice of collecting and managing personal information, please contact us by:

Hotline: 096 983 5480





Open hour: Tue - Sun: 11AM - 2PM & 5PM - 9PM. Closed on Monday (except 1st, 15th Lunar Calendar & Holidays)

Please book a table in advance for the best dining experience at Veganizta

Suggestions for booking a table:

  • Open hour: Tue - Sun: 11AM - 2PM & 5PM - 9PM. Closed on Monday (except 1st, 15th Lunar Calendar & Holidays)
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